Commitment to service

“ Building relationships, proactive account management, accountability”

GenFreight Logistics is focussed on building relationships through the provision of superior customer service.

Our proactive account management model means that we work as an extension of your business, taking care of your logistic requirements around the globe.

Our logistics experience coupled with being accountable for outcomes ensures a positive result for our clients.

GenFreight Logistics has implemented a range of actions to support our commitment to service including:   

  • One point of contact for all enquiries through the provision of a dedicated account manager
  • One contact for all types of freight movements
  • Streamlined administrative processes with the use of the latest logistics technology
  • Consultative approach to guide you to the most effective logistics solution tailored to meet your requirements
  • Proactive account management to ensure responsiveness to minimise any shipping delays