Breeze through customs with our team of brokers
International shipping regulations continue to change, and you need fast, reliable customs clearance to get your goods to their destination as fast as possible.
Our experienced team will ensure all customs requirements are met so your goods can sail through customs clearance.
With a wealth of knowledge, our licensed Customs and DAFF Accredited Brokers are experts in the latest import and export requirements.
We specialise in Customs and DAFF clearance for air, sea, parcel and personal effects cargo and can handle your commercial or personal shipments with the highest level of professional service.

Cross the border with ease
With an in-depth knowledge of Free Trade Agreements, Tariff Concessions, GST Deferral, Temporary Import and all related services, GenFreight has the experience to handle all of your import export requirements.
Our Customs & DAFF clearance service include:
- Electronic Customs Clearance
- DAFF Clearance
- Identifying and claiming Tariff Concessions
- Recongnising the opportunity to claim Free Trade Agreements (FTA) and specific Preferences Duty Rates
- Tariff Advices & Tariff & Concessions applications
- Tariff Consultancy
- Quarantine Advice, Appraisal and Attendance to AQIS
- Imported Foods Program
- Excise Duty and WET (Wine Equalisation Tax)
- Electronic Funds Transfer for Duty Payment
- Landed Costings
- Bonded Cargo
Get regular status updates with GENTRAK
Our experienced team of sea freight specialists will ensure every aspect of your process is plain sailing. From carriers and containers, to customs and documentation, our crew will expertly ship you goods around the globe.
We can navigate the challenges of sea freight, including the current high demand and associated delays across global shipping networks. Our unique approach will help guide you through getting the best outcome for your business needs.
