How the shipping process works step-by-step

Shipping process

Ever feel like setting sail into the world of international trade is more like navigating a stormy ocean blindfolded? You’re not alone. For many Australian businesses eager to tap into global markets, the sheer complexity of shipping process can feel overwhelming. Where do you even begin? What paperwork is needed? How do you ensure your goods arrive safely and on time, without unexpected costs sinking your profits?

Understanding the ins and outs of the global shipping process is no longer just an advantage – it’s a necessity. In today’s interconnected world, the ability to efficiently move goods across borders is crucial for growth and competitiveness. From preparing the right documentation at each stage to understanding customs regulations, a misstep can lead to costly delays, penalties, and frustrated customers.

This article serves as your compass in these global waters. We’ll provide a comprehensive, step-by-step guide specifically tailored for Australian businesses looking to import or export goods. By the end of this guide, you’ll gain a clear understanding of the global shipping process.

Step-by-Step Guide of Shipping Process

1. The Foundation: Agreements, Orders, and Essential Documentation

This initial stage lays the groundwork for a smooth shipping process. It all starts with a solid commercial agreement between the Australian business and their overseas partner.

• Detailed Explanation

Whether you’re importing goods into Australia or exporting your products abroad, the process begins with a clearly defined commercial agreement. This is typically formalised through a Purchase Order (PO) (if you’re the buyer) or a Sales Contract (if you’re the seller). This document is crucial and should meticulously detail:

    • Product specifications (description, quality, etc.)
    • Quantities
    • Agreed-upon pricing
    • Payment terms
    • Incoterms (more on this below)
    • Initial shipping expectations (e.g., preferred timelines).
• Documentation

Several key documents are generated or exchanged at this stage:

    • Purchase Order (PO) / Sales Contract. Firstly, PO is the legally binding agreement outlining the transaction.
    • Proforma Invoice. Secondly, Proforma Invoice is provided by the seller to the buyer before the final order. For importers, this helps in arranging import permits or financing. For exporters, it gives the overseas buyer a preliminary cost estimate.
    • Commercial Invoice. Thirdly, the Commercial Invoice is the official bill for the goods, prepared by the seller. Moreover, this is vital for customs valuation in the destination country.
    • Packing List. Additionally, Packing List is a comprehensive list detailing the contents of each package. For example it includes quantities, weights, and dimensions. Also this is usually prepared by the seller.
    • Finally, Incoterms, are internationally recognised commercial terms that define the responsibilities and liabilities of the buyer and seller during the shipping process. In other words they specify who is responsible for costs like transportation, insurance, and customs clearance at different stages. Understanding and clearly stating the chosen Incoterm (e.g., FOB, CIF, DDP) is absolutely critical for both import and export to avoid misunderstandings and unexpected costs.

2. Manufacturing and Quality Control (Origin)

This step ensures the goods meet the required standards before they are shipped.

  • Detailed Explanation.

For Australian businesses importing goods, this stage generally involves the overseas supplier’s manufacturing process and their quality control measures. As an importer, it’s crucial to have clear quality standards communicated to your supplier and, ideally, processes in place for quality checks before shipment. For Australian businesses exporting, indeed, this is your internal manufacturing and quality assurance process. As a result this allows to ensure your products meet the agreed-upon specifications.

  • Documentation.

 Undoubtedly, internally generated Quality Control Reports are essential for tracking and verifying the quality of the goods.

3. Export Readiness and Documentation (Origin Country)

This stage focuses on ensuring the goods are legally allowed to leave the country of origin.

  • Detailed Explanation.

To clarify, this step is the responsibility of the party shipping the goods out of their country. Thus, for imports into Australia, this falls on the overseas supplier. Conversely, for Australian businesses exporting, this is a crucial step within Australia. Essentially, it involves obtaining any necessary export permits and documentation required by the exporting country’s authorities.

  • Documentation (Responsibility of the Exporting Party):
    • Export License (if required): Firstly, an Export License may be required, depending on the nature of the goods being shipped and the specific regulations of the exporting country (overseas for imports into Australia, Australian for exports). For instance, certain goods, such as military equipment or controlled substances, often require licenses.
    • Certificate of Origin: Secondly, a Certificate of Origin certifies the country where the goods were produced. Importantly, it’s often required by the importing country to determine applicable import duties and may be needed for preferential trade agreements.
    • Other Specific Permits/Certificates: Finally, other Specific Permits/Certificates might be necessary based on the type of goods being shipped and the exporting country’s regulations (e.g., health certificates for food products).

4. Booking the Shipment

Once the goods are ready and the necessary export documentation is in order, the next step is to book the international transportation.

  • Detailed Explanation.

Generally, the responsibility for booking the shipment usually falls on either the importer or the exporter, depending on the agreed-upon Incoterms. Often, businesses will work with a freight forwarder or directly with a shipping line or airline to reserve space for their cargo. Indeed, freight forwarders can offer valuable assistance in navigating the complexities of international shipping, handling documentation, and coordinating various aspects of the shipment.

  • Documentation.

Consequently, the result of this step is a Shipping Booking Confirmation from the freight forwarder or carrier, which will detail the shipment specifics, including the vessel/flight, estimated departure date, and port/airport of loading.

5. Cargo Collection and Inland Transportation (Origin Country)

Subsequently, getting the goods from the seller’s location to the port or airport of departure becomes the next logistical hurdle.

  • Detailed Explanation.

Specifically, the freight forwarder or their appointed agent arranges the collection of the goods from the seller’s premises (overseas for imports into Australia, Australian for exports). Following collection, this involves inland transportation, which could be via truck, rail, or other means, to the designated port or airport of loading in the origin country.

  • Documentation.

In this stage, Transport Documents for the inland transit within the origin country will be generated, such as a bill of lading for trucking or a rail consignment note.

6. Export Customs Clearance (Origin Country)

Before the goods can leave the exporting country, they need to clear export customs.

  • Detailed Explanation.

Essentially, the exporter (or their customs broker) in the country of origin is responsible for preparing and submitting the necessary export declarations to the local customs authorities. This ensures that all regulations are met and that the government has a record of the exported goods.

  • Documentation (Responsibility of the Exporting Party).

The Export Declaration is the primary document, which is submitted along with other key documents like the Commercial Invoice, Packing List, Export License (if applicable), and Certificate of Origin.

7. Pre-Shipment Inspection (If Required)

In some cases, an inspection of the goods might be required before they are loaded for international transport.

  • Detailed Explanation.

Specifically, a pre-shipment inspection (PSI) can be mandated by the importing country’s regulations or agreed upon contractually between the buyer and seller. Typically, this inspection, often conducted by an independent third-party, verifies the quantity, quality, and specifications of the goods before they are shipped, and it usually takes place in the exporting country.

  • Documentation.

If this step is required, a Pre-Shipment Inspection Report is issued by the inspection agency.

8. Container Loading and Securing (Stuffing)

For sea freight, goods are often loaded into containers for secure transportation.

  • Detailed Explanation.

At this point, at the origin port or a Container Freight Station (CFS), the goods are carefully loaded and secured inside the shipping container. Indeed, proper loading and securing are crucial to prevent damage during transit.

  • Documentation.

Internally, a Container Loading Plan might be created to optimise space and ensure stability.

9. Container Gate-In at Origin Port/Airport

Once the container is loaded, it’s moved into the departure terminal.

  • Detailed Explanation.

Effectively, the loaded container is transported to the designated terminal at the origin port or airport and officially enters the terminal’s handling system.

  • Documentation.

As confirmation, a Terminal Gate-In Receipt is issued, acknowledging that the container has been received by the terminal.

10. Loading onto Vessel/Aircraft

Subsequently, the cargo is now physically ready for its international journey.

  • Detailed Explanation.

At this stage, the process of loading cargo for international transport differs depending on the chosen mode and the nature of the goods. For Full Container Load (FCL) sea freight, the entire shipper-packed container is loaded onto the vessel. For Less than Container Load (LCL) sea freight and break bulk cargo, individual packages or unpacked goods are loaded. Similarly, individual cargo items are loaded onto an aircraft for air freight, and vehicles are driven onto Roll-on/Roll-off (RORO) vessels.

  • Documentation.

The initial confirmation of receipt of goods onto the vessel varies:

    • For LCL and Break Bulk Sea Freight: A Mate’s Receipt might be issued by the vessel’s representative or terminal operator as an initial acknowledgement of the goods received onboard or alongside the ship, detailing the packages and their condition.
    • For FCL Sea Freight: The Bill of Lading (B/L), issued later, serves as the primary receipt and contract of carriage. Also an interchange receipt might be issued at the terminal.
    • For Air Freight: Generally the Air Waybill (AWB) serves as the main document from the start and acts as the receipt of shipment.
    • For RORO Cargo: A specific receipt is issued upon loading the vehicles, with the Bill of Lading serving as the primary document.
container terminal with cargo vessel

11. The International Move: Modes of Transport and Real-Time Visibility

Now, the cargo is in transit across international borders.

  • Detailed Explanation.

During this phase, the goods are transported via sea, air, or sometimes land (depending on the origin and destination). Importantly, modern logistics heavily rely on technology to provide real-time visibility of the cargo’s location and status throughout its journey. Undoubtedly, this tracking information is invaluable for both importers and exporters to plan and keep their customers informed.

  • Documentation:
    • Bill of Lading (B/L) / Sea Waybill (Sea Freight). Firstly, the Bill of Lading (B/L) / Sea Waybill (Sea Freight) serves as a receipt of the shipment, a contract of carriage, and in some cases, a document of title. A Sea Waybill is similar but does not act as a document of title.
    • Air Waybill (AWB) (Air Freight). Secondly, the Air Waybill (AWB) (Air Freight) serves as a receipt for the shipper and a contract of carriage with the airline.
    • Tracking Information/Updates. Finally, Tracking Information/Updates, provided regularly by the carrier or freight forwarder, detail the cargo’s location and estimated time of arrival.

12. Arrival Notice (Destination Country)

Upon arrival in the destination country, the consignee is notified.

  • Detailed Explanation.

Specifically, once the vessel or aircraft arrives at the destination port or airport, the shipping line or airline will issue an Arrival Notice to the consignee (the Australian business for imports, the overseas buyer for exports). This notice informs them of the cargo’s arrival and provides details needed for customs clearance and collection.

  • Documentation.

The key document here is the Arrival Notice.

13. Import Customs Clearance (Destination Country)

Upon arrival, this becomes a critical step where the imported goods are processed by the destination country’s customs authorities.

  • Detailed Explanation.

Essentially, the importer (the Australian business for imports, the overseas buyer for exports) or their appointed customs broker is responsible for handling import customs clearance. This process involves submitting the necessary documentation, declaring the value of the goods, and paying any applicable duties and taxes.

  • Documentation (Responsibility of the Importing Party):
    • Import Declaration. Firstly, a formal declaration to the customs authorities in the destination country detailing the imported goods, is required.
    • Commercial Invoice. Next, the Commercial Invoice, provided by the seller, is crucial for customs valuation.
    • Packing List. Additionally, the Packing List details the contents of the shipment.
    • Bill of Lading/Sea Waybill/Air Waybill. Furthermore, the Bill of Lading/Sea Waybill/Air Waybill serves as proof of shipment.
    • Arrival Notice. Also, the Arrival Notice confirms the cargo’s arrival.
    • Import Permit (if required). Moreover, an Import Permit may be required, depending on Australian regulations (for imports) or the destination country’s regulations (for exports) for certain goods..
    • Other Relevant Certificates. Similarly, other Relevant Certificates might be needed depending on the nature of the goods (e.g., health certificates, safety certifications)..
    • Payment Receipts for Duties and Taxes. Finally, Payment Receipts for Duties and Taxes serve as proof of payment of any applicable import duties, Goods and Services Tax (GST) on imports in Australia, and other taxes

14. Biosecurity and Quarantine Inspections (Destination Country)

Australia, in particular, has strict biosecurity measures to protect its environment and agriculture.

  • Detailed Explanation.

Therefore, for goods being imported into Australia, the Department of Agriculture Fisheries and Forestry (or similar authorities in other countries for Australian exports) may conduct inspections to ensure the goods do not pose a biosecurity risk. This can involve physical inspections, document checks, and potential treatments.

  • Documentation.

The relevant documents here are Biosecurity Inspection Reports and Treatment Certificates (if any treatments like fumigation were required).

15. Terminal Handling Charges (THC) / Port Service Charges (Destination Country)

Subsequently, these are fees levied by the port or airport for handling the cargo.

  • Detailed Explanation.

Typically, the importer is responsible for paying Terminal Handling Charges (THC) at the destination port or airport. These charges cover the costs associated with moving the cargo within the terminal.

16. Delivery Order (Destination Country)

Following customs clearance and payment of charges, this document authorizes the release of the cargo to the importer.

  • Detailed Explanation 

Specifically, once customs clearance is complete and all applicable charges are paid, the shipping line or airline will issue a Delivery Order to the importer (or their freight forwarder). This document authorizes the terminal to release the goods.

  • Documentation.

The key document at this stage is the Delivery Order.

17. Inland Transportation (Destination Country)

Next, the final leg of the journey involves transporting the goods to the importer’s premises.

  • Detailed Explanation.

At this point, the freight forwarder or the importer arranges for the inland transportation of the goods from the destination port or airport to the importer’s final warehouse or distribution center. This can involve trucking, rail, or other modes of transport.

18. Container Unloading (Devanning)

In other words, the goods are removed from the container at the final destination.

19. Empty Container Return (Sea Freight)

Additionally, for sea freight, the empty container needs to be returned to the designated depot.

  • Detailed Explanation.

Therefore, the importer (or their transport provider) is responsible for returning the empty shipping container to the designated container depot within the agreed-upon timeframe to avoid detention charges.

20. E-commerce Fulfillment and Last-Mile Delivery (If Applicable)

This is particularly relevant for businesses involved in e-commerce.

  • Detailed Explanation. 

For Australian businesses importing goods to sell online domestically, this involves warehousing, order processing, picking, packing, and the final delivery to the end customer (last-mile delivery). Similarly, for Australian businesses exporting directly to overseas consumers, efficient fulfillment processes in the destination market are crucial. This might involve using third-party logistics (3PL) providers.

Understanding the Four Strategic Stages of Global Shipping Process

While the detailed, step-by-step journey of global shipping can seem intricate, it’s helpful for Australian businesses to view the process through four key strategic stages. Therefore, understanding the critical activities and considerations within each stage can lead to more efficient operations, reduced risks, and ultimately, greater success in the global marketplace.

1. Origin Stage

This stage primarily focuses on the activities and considerations in the country shipping the goods. Whether that’s Australia for exports or an overseas country for imports into Australia.

  • Firstly, preparation is key. Indeed, this stage involves meticulously preparing the products for international transit, considering factors like appropriate packaging for the chosen mode of transport and the environmental conditions they might encounter during the journey to or from Australia.
  • Secondly, documentation accuracy is crucial. Specifically, ensuring the accuracy and completeness of all shipping documentation right from the start is vital. This includes the sales contract, commercial invoice, packing list, certificate of origin (if applicable), and any required export permits or licenses from the country of origin. Consequently, errors or omissions at this stage can lead to significant delays and penalties later in the journey, regardless of whether you are importing or exporting.
  • Furthermore, efficient initial logistics are essential. That is to say, organising efficient inland transportation from the seller’s premises to the port or airport of loading in the country of origin is vital. Therefore, choosing the right local freight forwarder and understanding the timelines involved in getting the goods to the departure point are key to meeting shipping schedules to or from Australia.
  • Finally, compliance with origin country regulations is necessary. Thus, the exporter must be well-versed in the export regulations of their country. For example these include any restrictions or specific documentation requirements for certain goods or destinations, including Australia.
4 stages of global shipping

2. Transit Stage

  • Initially, choosing the right transport mode is a critical decision. Specifically, selecting the most suitable mode of transport (sea, air, or in some cases, land for very specific routes) is vital for both importers and exporters dealing with Australia. To this end, factors like cost, transit time sensitivity, the nature of the goods, and the destination/origin need to be considered.
  • Secondly, understanding transit times to and from Australia is important. Given Australia’s geographical location, international shipping, particularly by sea, can involve longer transit times compared to many other global trade routes. Therefore, businesses on both sides of the transaction need to factor this into their planning. Conversely, air freight offers faster transit but at a higher cost.
  • Thirdly, leveraging tracking technology is key. Indeed, modern shipping relies heavily on tracking technology. Consequently, Australian businesses, whether importing or exporting, should utilise tracking systems provided by carriers and freight forwarders to maintain real-time visibility of their cargo’s location and status. This allows for proactive management of potential delays and better communication with stakeholders.
  • Finally, monitoring and communication are vital. That is to say, staying informed about the shipment’s progress and maintaining clear communication with freight forwarders, shipping lines, and international partners throughout the transit stage is vital for addressing any unforeseen issues that may arise during the shipment to or from Australia.

3. Destination Stage

This stage focuses on the activities and requirements when goods arrive in the destination country.

  • Critical Nature of Destination Country Customs: Firstly, every country has its own customs regulations. The importer in the destination country (whether it’s an Australian business importing or an overseas business receiving Australian exports) must ensure they have the correct documentation, including the import declaration, commercial invoice, packing list, Bill of Lading/Air Waybill. Also the importer has to provide any necessary import permits required by the destination country. Accurate valuation of goods and proper classification according to the destination country’s tariff are essential to avoid penalties and delays.
  • Biosecurity and Other Regulatory Requirements: Moreover many countries have specific biosecurity, health, safety, and other regulatory requirements for imported goods. The importer in the destination country must be meticulous in adhering to these regulations, which can involve inspections, treatments, certifications, and specific documentation related to the origin and nature of the goods. Failure to comply can result in significant delays, costly treatments, or even the rejection or destruction of the goods.
  • Understanding Destination Country Import Duties and Taxes: Additionally, the importer in the destination country needs to understand and budget for applicable import duties, Value Added Tax (VAT) or Goods and Services Tax (GST), and any other relevant taxes or charges levied by the authorities in the destination country.
  • Efficient Customs Clearance: Finally, engaging experienced customs brokers in the destination country can be invaluable in navigating the complexities of their local import regulations. And ensuring a smooth and timely clearance process for goods entering that country.

4. Delivery Stage

This stage focuses on the final movement of goods to their ultimate destination within the destination country.

  • Challenges of Destination Country Logistics. Firstly, the geography and infrastructure of the destination country will present logistical considerations for inland transportation and last-mile delivery to the final recipient.
  • Final Transportation. Secondly, efficient and cost-effective transportation methods are crucial for moving the goods from the port or airport to the importer’s warehouse or the end customer’s location within the destination country.
  • Receipt and Confirmation. Lastly, this stage culminates in the successful receipt and confirmation of the goods by the importer or the final customer.

Conclusion

Effectively navigating global trade demands a well-managed shipping process. Indeed, we’ve covered the essential steps and the four key strategic stages, highlighting their importance for Australian businesses aiming for international success. However, while managing it yourself might seem feasible initially, the complexities of global shipping often necessitate expert guidance. Therefore, partnering with a reliable freight forwarder is highly recommended. Essentially, they act as experienced guides, handling intricate documentation, customs regulations, optimal routes, and ensuring smooth, timely deliveries, ultimately saving you headaches and costs.

For any questions, professional advice, or if you’re ready for expert assistance in your global shipping endeavors, don’t hesitate to contact the professionals at GenFreight.

Disclaimer

Please remember that the information provided in this article is intended for general guidance and informational purposes only. While we strive to ensure the accuracy and currency of the content, the global shipping landscape is subject to frequent changes in regulations, procedures, and market conditions.  Therefore, this article should not be considered as definitive professional advice.

GenFreight and the authors of this article shall not be held liable for any direct or indirect losses or damages arising from the use of or reliance on the information contained herein.  

Always verify critical information and regulations with the relevant authorities and professionals before making any decisions or taking any actions related to your global shipping activities.